Submit a request

IMPORTANT NOTE : For fire, health or personal safety incidents, call 9-1-1. For building emergency situation such as water leaks, elevator interruptions or other, please call 604.683.8900. For possible gas leaks, contact your service provider for assistance.

Important note: Only select this category should your inquiry not fit into any of the other available categories. Please add as much detail as possible to your request in order for our team to process it in a timely manner.

IMPORTANT NOTE: For fire, health or personal safety incidents, call 9-1-1. For urgent issues or emergencies such as major access control issues (front door is unlocked, main parkade gate is broken, etc), water leaks, elevator interruptions or others, please call 604.683.8900. For possible gas leaks, contact your service provider for assistance.

Please provide first and last name

Property address

Please select the city where the strata unit is located.

Select all that apply. Please specify the details of the information to be updated on the "Description / Special Instructions" field.

Please enter your country of residency

If yes, please check the box. If not, please have the owner on title submit this form

Only owners on title or owner's management representatives can submit this form.

Select as many as apply. Please note that if there is no bylaw/rule violation, the Strata Corporation cannot take action and an incomplete form may result in a delay in processing your request.

If your request includes changes to the floor, please check this box.

The minimum requirements must be met before your application can be processed – please refer to your strata corporation bylaws.

If you are installing, please include that answer in this field.

If you are not engaging any contractor/vendor, please select no.

Please check the box if your dispute is related to an invoice.

To complete this request, you must attach a filled and signed Form. Forms can be found on the RSS webpage under "Forms Library" or in the Connect™ Resident Portal under "Forms & Documents".

Please enter the details of your request.

(if known)

(if known)

(Unit number, if known)

(if known)

i.e. have you filed a complaint before against above alleged violator?

(if known)

(if available)

In order for us to process your request you are required to upload a copy of vehicle storage insurance documentation

To ensure that your application is processed in a timely manner, please attach all required documentation.

To ensure that your application is processed in a timely manner, please attach all required documentation.

Add file or drop files here